Annual Report

"The woods are lovely, dark and deep,
But I have promises to keep,
And miles to go before I sleep,
And miles to go before I sleep."

- Stopping by the Woods on a Snowy Evening, Robert Frost

As we enter our tenth year, seeing Ujjivan grow from strength to strength has been a pleasure. It has not been a straightforward journey; we have seen some high highs and low lows. But by bringing the right people and partners onboard, we have laid some strong roots. It is these roots which will help us to soar in the future.

This year, we not only celebrate entering our tenth year and being among the Top 25 Great Places to Work, but also our journey of serving the underserved and bettering lives. We started working in 2006 with a dream to empower the working poor, who needed micro credit to realize their dreams and ambitions. In 2009, we not only became the number one microfinance employer, we also moved from fulfilling 1000 dreams (2006) to more than 6 lakh dreams. We were awarded for innovation in responsible business in 2013 and by 2014; we had presence in 23 states with 350 plus branches and 5000 plus employees.

It is our customers, their journeys and triumphs that keep us on our toes to find ways and products that will allow them to fulfill all their hopes and dreams. As of 31st July, 2015, the Loan Amount Disbursed stands at INR 1,28,973 Mn and number of new customers are 1,01,182. The repayment rate stands at 99.8%.

Our achievements and milestones would not have been possible without our investors. With Rs. 600 crore capital being infused into Ujjivan, investors have been able to generate 20-25% returns on their investments. As of March 2015 Ujjivan's credit rating has been upgraded to A. The Earnings Per Share (EPS) too has increased from 8.39% (in 2014) to 11.24% (in 2015).

As an organization, we are constantly striving to better serve our customers as well as employees. To convert customers to cashless transactions, we are using their bank accounts for the disbursement process. We are also working towards digitizing the loan disbursement process to reduce turnaround time tremendously. We have already launched a mobile platform, Trucell, to facilitate repayment transactions processing and provide access to customer information for field staff using smartphones.

Not only Ujjivan but the space of microfinance has grown with leaps and bounds. The industry is only expected to grow in the future. Let's buckle our seat belts; it's going to be an amazing ride!

© 2015 Ujjivan Financial Services Ltd. CIN NO: L65999KA2004PLC035329
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